Privacy Policy — Lunéa™
Last updated: June 2026
1. Data Controller
Lunéa™ is responsible for the processing of your personal data.
Contact: luneaproplus@gmail.com
2. Data Collected
We collect the following data when you place an order:
- Full name
- Phone number (for WhatsApp delivery confirmation)
- Delivery address
- Browsing data (cookies, IP address)
3. Use of Data
Your data is used to:
- Process and deliver your order
- Confirm your order and delivery details via WhatsApp
- Improve our services
- Send you promotional offers (only if you have consented)
4. Legal Basis
The processing of your data is based on the fulfillment of your purchase order and, for marketing communications, on your consent.
5. Data Retention
Your data is retained for 3 years from the date of your last order, unless otherwise required by law.
6. Data Sharing
Your data is never sold to third parties. It may be shared with our logistics and delivery partners solely for the purpose of fulfilling your order.
7. Your Rights
You have the following rights regarding your personal data:
- Right of access to your data
- Right to rectification
- Right to erasure
- Right to data portability
- Right to object to processing
To exercise these rights: luneaproplus@gmail.com
8. Cookies
Our website uses functional and analytical cookies. You can manage your cookie preferences via the banner displayed on your first visit.
9. Security
All transactions are secured via SSL protocol. Your information is processed securely and is never shared without your consent.